Help and support

On a phone or in a browser, open play.dwonline.net and tap Play as a guest: you add your discs and start. On Windows, create an account and install DW Online. Get started walks you through both in a few steps.

That message (SmartScreen) appears for software Windows hasn't seen often yet. Every DW Online release is new, so it starts with no download history. It doesn't mean anything harmful was found. Choose More info and check the publisher reads Jeremy cabaccang, then choose Run anyway. To check the file first, right-click it, choose Properties, then Digital Signatures, or compare its fingerprint on Release details.

You don't need to. DW Online updates itself whenever there's a new version. In the browser, you always play the newest version.

No. DW Online installs for your Windows user only. You need about 1 GB free while it installs, and about 400 MB afterwards.

Open Windows Settings → Apps, find DW Online and choose Uninstall. Your save stays with your account, so it's waiting if you install again.

Your own Digimon World (USA), as a disc image: a .bin file and its .cue. and Digimon World 2 (USA) in the same format: DW Online needs both on every device, and the premium Digimon come from Digimon World 2. We don't provide disc images.

Choose the .cue file and keep its .bin in the same folder. Only the USA release works, and the image needs to be an unmodified copy. An .iso file won't work: make a new BIN/CUE copy of your disc instead (most disc-copying programs can). When a file isn't accepted, DW Online tells you why and changes nothing.

You need your own Digimon World (USA) disc and a PC with a CD or DVD drive. Use a free disc-copying program that can save a disc as an image: look for "create image from disc" and choose the BIN/CUE format. It takes a few minutes and gives you a .bin file and a .cue file. We never provide game files, downloading a disc image you don't own isn't allowed, and DW Online can't be played without your own disc.

Yes. Setup on Windows and the browser both ask for your Digimon World 2 disc as well as Digimon World. Already installed without it? Run DW Online Setup again and add it. Your save is kept.

The first time you play on a phone or tablet, choose your disc files from the device. It keeps them, so you only do this once per device. Already have them on your PC? Get it from my PC on the play page sends them over with a short code.

Press Play and choose Sign in with dwonline.net. Your browser opens; sign in if it asks, enter the code DW Online shows and choose Connect this PC. If it times out, start again from DW Online.

Yes. Your account keeps one save. Any device you play on picks up the latest one, and Save and leave on Windows or Save and quit on a phone sends it back. The newest save wins.

Check your spam folder, then send a new link from My Tag. Links last a day. Until you confirm, you can play and use this site, but you can't buy Server Funds.

Use Forgot your password? on the sign-in page. The link lasts an hour. Accounts without an email can't be reset, so add one on My Tag → Account while you can still sign in.

Yes, both on My Tag → Account. The privacy notice explains what we keep and for how long.

No. Everything in the game can be earned by playing, including the Server Funds anything in the store costs. Buying Server Funds is optional and helps pay for the servers.

Your first Mystery Data is free from Weedmon in Jijimon's house. More come from a 2% weekly drop on alphas and bosses, or cost 2,000 Server Funds. Hatch it with Weedmon in Jijimon's house. On Windows, choose the line first in DW Online's Settings, under Mystery Data line. Each one hatches a premium Digimon for one life, and the lines need your Digimon World 2 disc. If a hatch is interrupted, you get the Mystery Data back.

Premium Digimon live online, so you need a connection to play one. If it drops, the game pauses until you're back.

The game draws a few other partners at a time, premium ones first, and the very largest only when the town has room for them. Walk closer, or meet in a quieter spot. You always see the player's Tamer and its gold nameplate.

Rival sparring, parties and News are open from the start. The mountain's shadow opens after your first Crest.

In the game, click their name in chat (or pick them in Social → Nearby), choose Report and a reason; you can add a few words. Pick Safety worry if someone asks for your personal details, asks you to talk somewhere else, or talks about hurting someone: those reports go to the top of the moderators' list. On the website, go to My Tag → Social and choose Report a player. A report brings along their last lines in rooms and in community chat (up to twenty in rooms and twelve in community chat, from the last two days), so you don't need to copy anything; add a few words for anything older. The player is never told who reported them. To stop seeing someone right away, mute or block them too.

Chat masks rude words and hides links, email addresses, phone numbers and the names of other chat apps. Messages also wait a moment between sends, and the same message twice in a row is skipped. If a moderator paused your chat, the game tells you for how long; you can still play while it lasts. Guests can read chat, and write once they add an email or a password to their account. A brand-new account made without the website waits a day before writing.